Refund policy
Refund & Return Policy
We do not accept returns or exchanges for any reason, including change of mind, incorrect size, or simply no longer wanting the product.
Damaged or Defective Products
Please inspect your order immediately after receiving it. If your item arrives defective, damaged, or you receive the wrong item, please contact us as soon as possible at naigvalbfqkc6154@gmail.com.
To request a refund for a defective or damaged product, please provide clear photos or videos showing the issue, along with your order number and a description of the problem. We will review the information and determine whether the product qualifies for a refund.
If the issue is confirmed and your refund is approved, we will process the refund to your original payment method. Processing times may vary depending on your bank or payment provider.
Non-Refundable Situations
Refunds are not available for:
- Change of mind
- Incorrect size or fit
- Ordering the wrong product
- Personal preference
- Minor differences in color or appearance that may occur due to screen settings
- Products that have been used, damaged, or altered by the customer
- Sale items, unless the item is defective or damaged upon arrival
- Gift cards
Wrong Item
If you receive an item that is different from what you ordered, please contact us at naigvalbfqkc6154@gmail.com as soon as possible with your order number and photos of the item received. We will review the issue and provide an appropriate resolution.
Contact Us
If you have any questions regarding our Refund & Return Policy, please contact us at:
naigvalbfqkc6154@gmail.com