Shipping policy
Shipping Policy
At Trendora, we work with trusted suppliers and shipping carriers to deliver your orders as safely and efficiently as possible.
Order Processing
Orders are typically processed within 2–3 business days after payment has been successfully confirmed.
Orders are not normally processed or shipped on weekends or public holidays.
Shipping & Delivery
The estimated delivery time is 5–10 business days after processing.
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, weather conditions, and other factors outside our control.
Shipping Costs
Free shipping is available on eligible orders. If shipping charges apply to your order, the available shipping options and costs will be displayed at checkout before you complete your purchase.
Order Tracking
When your order has been shipped, we may provide tracking information by email when tracking is available.
Please allow some time for tracking information to update after your order has been shipped.
Shipping Delays
Although we work to provide your order within the estimated delivery time, unexpected delays may occur.
Trendora is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect shipping information, or other circumstances beyond our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice that your shipping information is incorrect, please contact us as soon as possible at naigvalbfqkc6154@gmail.com.
Once an order has been shipped, we may not be able to change the shipping address.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.
Any customs duties, import taxes, or similar charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and the local shipping carrier first.
If you still cannot locate your package, contact us at naigvalbfqkc6154@gmail.com so we can assist you.
Contact Us
For any questions regarding shipping or your order, please contact us at:
naigvalbfqkc6154@gmail.com